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Responsibilities : Escalate any issues as appropriate to management in a timely manner Take ownership for your personal and professional development Carry out all administrative duties in line with RBC Brewin Dolphin procedures Identify continuous improvements in working practices Provide an excellent client service, delivering in line with expectations and keeping all stakeholders updated Support delivery of projects where appropriate Understand the team goals and the relationship to wider RBC Brewin Dolphin processes Contribute to a positive working environment, demonstrating the RBC Brewin Dolphin values Always maintain client confidentiality Provide support to other team members as required and carry out other relevant duties as required from time to time Skills: Qualifications -Strong GCSE / A Levels Good knowledge of daily cash and stock reconciliations between external bank and custodian records versus the company’s internal records. Strong numeracy, analytical and problem-solving skills Strong Microsoft Office skills The ability to cope in high-pressure environments Ability to work independently and as part of a team Adaptability to change Professional and effective written and oral communication skills Excellent attention to detail, maintaining accuracy Client-focused and positive can-do attitude Organised and able to prioritise workloads with effective time management skills Previous administration experience would be advantageous
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