• Admin Support Officer

Admin Support Officer in Dundee

Location: Dundee

Salary: Hidden

Recruiter: The Scottish Government

Date Advertised: 2024-06-28

Overview

Are you looking to kick start your career within Scottish Government?

This is an exciting opportunity for a Modern Apprentice to join Rent Service Scotland, as part of the Rent Adjudication Team.

The Rent Adjudication Team is an operational delivery team, they administer applications from tenants who have received a rent increase notice from their landlord which they believe is an excessive increase. They carry out rental valuations, desk based and property inspections, for rent adjudication applications received under the Rent Adjudication (Temporary Modifications) (Scotland) Regulations 2024.

This role offers a great opportunity to develop your skills with a variety of learning and development opportunities whilst completing your Modern Apprenticeship.

OCTOBER START DATE

  • As part of our vision to be a dynamic, diverse, and connected organisation we are upgrading our application system. This will have an impact on timelines and successful candidates may not be offered a start date until October 2024.

    • Responsibilities

  • Receipt, review and input rent adjudication applications for tenants served with a rent increase notice by their landlord under the newly modified Rent Adjudication Regulations 2024
  • Input applications for Local Authority Housing Benefit subsidy purposes.
  • Provide administrative support including scanning applications and supporting documents, photocopying, answering routine enquiries and other relevant duties as required.
  • Undertake other duties consistent with the post as directed by supervisors.
  • Support the identifying and collecting of suitable rental market evidence from letting and estate agents and landlords and recording it in various formats.

    • Competencies

    (provide evidence of these at interview/assessment)

  • Self-Awareness
  • Communications and Engagement
  • Information Management

    • Qualifications

    There are no specific qualifications required for this post

    Essential Criteria

    (provide evidence of these in your application)

  • Excellent organisational skills with the ability to prioritise workloads with competing priorities to meet tight deadlines while maintaining a high level of accuracy.
  • Strong written and oral communication skills and confidence in engaging with a range of people at all levels.
  • Good working knowledge of corporate systems as well as IT packages, such as Outlook, Word and Excel.

    • ABOUT US

    The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

    Our staff are part of the , working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

    We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about .

    As part of the UK Civil Service, we uphold the .

    WORKING PATTERN

    Our standard hours are 37 hours per week, reducing to 35 hours per week for all staff on 1 October 2024. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us.

    FURTHER INFORMATION

    Find out more about our organisation, what we offer staff members and how to apply on our .

    Read our for further information on our recruitment and application processes.

    How to Apply - Closing Date: 09/07 /2024


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